Letters to the Editor 6-19-19

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Happy to not be an LANB customer

Dear Editor

We arrived in Los Alamos in 1967. After checking in at the lab and receiving a quad assignment, we went to LANB and opened a bank account. When they did their big computer upgrade, it was done for people who are computer literate and have smart phones. Those of us who are technophobes and have dumb phones had to stand in line time and time again to try to fix the problems we were having. I found out that the account I thought was a joint account was not. The first person listed on the account was the only one who could make major changes on the account like closing it.

I finally switched to Del Norte. Not only was I able to navigate their web site, I was able to sign in with one password to see my checking, saving, all my CDs and my two Visa cards. I get separate statements for the credit cards, but everything else is on the front and back of one sheet of paper. The interest on the CDs is posted every month, so it is cumulative.

When our account at LANB was closed, we received 12 statements, all multiple pages. There was a separate statement for checking, savings and each CD.

Reading Tris DeRoma’s article on LANB’s transition made me so glad I switched to De. Norte when I did. I can just sit back and smile.

Camille Morrison
Los Alamos

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