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Atomic City Transit, Dial-a-Ride prevented injury

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I would like to express my great appreciation for the excellence and professionalism of the drivers and staff of the Los Alamos Atomic City Transit and Dial-a-Ride. I was a passenger on an early morning Dial-a-Ride trip from White Rock to the Transit Center on Oct. 1 when an accident occurred on State Road 4, just outside White Rock.
The extremely rapid reaction of the driver, Cliff, prevented a head-on collision that would have led to a much worse outcome for everyone involved. The driver then assisted the two passengers in quickly and safely exiting the bus through the emergency exit. His quick actions, plus the practice of seat belt use by Dial-a-Ride passengers prevented an injury to the bus passengers.
After the accident, the dispatcher, Annette and the ACT manager provided all needed assistance with communication and transportation for the passenger.
I also want to thank the Los Alamos police, fire, emergency medical and county services for an prompt and effective response. The first police vehicle was on the scene a minute after the event. The fire truck and the ambulance arrived immediately thereafter. They provided all necessary assistance. The county then cleared and cleaned the site and traffic was reopened as quickly as possible under the circumstances.
We may sometimes tend to forget what a fine community we are fortunate to live in, and how often things are done exactly right. I, for one, am grateful and will not soon forget that fact.

Charles Shell
Los Alamos