The Los Alamos County’s bi-annual citizen survey results were released and are available for the public to review.
A complete copy of the survey can be found on LAMonitor.com.
The firm under contract to conduct the county’s survey was Research & Polling, Inc. in Albuquerque. They randomly selected approximately 400 county residents to participate in a short phone survey.
The survey included a variety of questions about county programs and services, community needs, quality of life and openness and transparency of government. The county has been regularly conducting citizen satisfaction surveys since 1996. County staff use the information gained from the survey to help guide the county’s goals for service and program improvements.
According to the polling company, a sample size of 423 at a 95 percent confidence level provides a maximum margin of error of approximately 4.8 percent. In theory, in 95 out of 100 cases, the results based on a sample of 423 will differ by no more than 4.8 percentage points in either direction from what would have been obtained by interviewing all county residents.
Here are some of the highlights.