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As a pharmacist in Los Alamos, I would like to respond to the letter from Sig Gerstl. Yes, there may not have been a line at the drop off window at either pharmacy you visited, but here is a “look” behind the counter.
A typical day sees several hundred prescriptions filled. So it is likely there are many in the queue when you arrive. While most pharmacies employ several pharmacists, often there is only one pharmacist on duty in the pharmacy who must check prescriptions, communicate with doctor’s offices, counsel patients present at the pharmacy and those who call in, and deal with insurance companies.
When you drop off your prescription these are the steps we take to ensure your prescription is properly and accurately prepared. The pharmacist must check all interactions that the computer software detects and give the final check to every prescription that passes through the pharmacy. The pharmacists are the only ones who may take new prescriptions over the phone from a doctor’s office, some days these calls follow in rapid succession from different offices.
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