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Residents rate county services

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Survey: Citizens continue to question openness of government

By Arin McKenna

The 2012 Los Alamos Community Survey indicates an overall satisfaction with county services and the quality of life in Los Alamos remains high, with only a few areas of relative dissatisfaction.

The average rating for quality of life was 3.3 on a four point scale, with 87.3 percent of those responding rating it either “excellent” (37.3 percent) or “good” (53.0 percent). Overall rating for county services was also a 3.3.

The survey, which had 420 respondents, is conducted every two years. The overall data for the entire sample is accurate to plus or minus 4.7 percent at the 95 percent confidence level.

One significant change this year is that CRC and Associates, LLC, which conducted the survey, was able to reach more of the younger demographic.

“We were able to capture a very well balanced demographic to population figures, which tended to give us more information from younger populations,” CRC President Chris Cordova said. “In my business, it’s been harder and harder over the years to get younger people to do surveys. So this year we used a mixed methodology that included phone surveys, but it also included Internet surveys so that we could get a younger demographic and make sure our survey was balanced.”


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