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LA companies on the move

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Business spotlight >New spaces afford better customer service

Cruising around downtown, locals may notice some businesses are missing from their once familiar locations.

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That’s because several longtime operations have recently moved, or are preparing to move, into spaces that are better suited to their current objectives.

Much of the activity is centered on Central Park Square, where changing storefronts and newly renovated spaces are a common site around the complex.

Each business has its own reasons for relocating, but there is one common factor among them all — to provide a better experience for customers.

RE/MAX of Los Alamos and Stewart Title Company
RE/MAX of Los Alamos outgrew its previous space long ago. Owner Kendra Henning says she’s been looking for a more suitable space since she bought the company nearly six years ago. There were too many agents crammed in space that wasn’t even large enough to hold their bi-weekly staff meetings.

Henning found the perfect place at 116 Central Park Square, in the space formerly occupied by Los Alamos Visiting Nurses, where she and Paula Glover, President of Stewart Title Company, decided to combine resources to renovate and occupy the space. Glover had the opposite problem; she had downsized in the past few years and was looking for something a bit smaller.

Together, they gutted the space and performed a complete renovation. Henning and Glover said the move and construction went better than they could have ever expected, and that the new building owner, Phillip Kunsberg, accommodated their needs.

The two businesses share a reception area, conference rooms and restroom; and Stewart Title also offers its own exclusive entrance to better serve all its customers.

Both businesses moved to the new location Jan. 25.

UPEX
Local shipping business, UPEX, is currently renovating the space vacated by RE/MAX at 108 Central Park Square. While the new location is a bit smaller, owner Ernie Bennett hopes that the new space will help provide customers with an even better customer service experience while maintaining prices. The new space also conveniently puts them at ground level with Bennett’s Fine Jewelry.

In addition, the future space provides greater visibility, easier access, and better parking for package drop-offs. Bennett believes that by tightening up and planning ahead, UPEX can continue to provide a valued service to the community.

UPEX plans to open at its new location March 15.

Los Alamos Visiting Nurses
In 2012, Los Alamos Visiting Nurses purchased five acres above Pueblo Canyon with the dream of creating a Hospice House for individuals who are at the end of their life and need continuous care. They recently moved their offices from a Central Park Square location into an old log cabin on the property, once known as the Boy Scout Lodge.

The organization is now starting a capital campaign in order to raise funds for the hospice house, already named The Sanctuary on Canyon’s Edge. Planning is currently underway with hopes to break ground in the near future.

LA Historical Society Archives
The Historical Society temporarily closed its archive center at the Community Building at the end of January in preparation for their move into the new Municipal Building. Executive Director Heather McClenahan and her staff are looking forward to finally consolidating the extensive collection all under one roof.

The Archives currently houses approximately 20,000 items, spread across several storage locations, including sensitive and fragile historical artifacts that must be carefully prepared and transported in order to prevent damage. The new space will allow them to consolidate and organize the items more effectively; and allow easier access for researchers.

The Archives will be located on the northwest corner of the new Municipal Building and will still operate by appointment only. The ribbon cutting is set for June 28.

-April M. Brown