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A local insurance company is giving two ambitious students with a knack for customer service a valuable head start in the business world.
Justin Mazuranich, 18, of Albuquerque and Krista Edwards, 20, of Los Alamos, are currently knee deep in policy reviews and insurance claims, simultaneously answering phones and developing marketing strategies – all part of their daily duties as State Farm interns at Lou Santoro’s agency.
“We are still learning, but we can do everything that everybody else can,” said Mazuranich, who graduated this year from El Dorado High School in Albuquerque but is originally from Los Alamos. “We have close to the same responsibilities as everybody else; we can write insurance policies for people and give quotes.”
Lou Santoro provides the students with a unique hands-on learning opportunity by financing their state licensing.
“I wanted them to have a close, personal experience with clients in what I call ‘first contact,’” Santoro said. “This way they can take a more active role.”
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