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Governing relies more on experience than charisma

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By Sherry Robinson

Friends tell us, with a mixture of surprise and parental pride, that a social media site recruited their oldest son. The guy was employed here and didn’t really want to leave New Mexico, but the company threw money and perks at him until he relented. He had the skills they needed.
That’s the way it usually works in private industry. If a company was running the Obamacare website, it would have recruited some people away from Amazon, eBay or another high-traffic website. Government is normally stuck with the low bidder, and investigation has made it clear that the contractors didn’t have a lot of experience with the type of website needed.
In my work, I’m in and out of many websites every day. Most of them work, some better than others. Some of them don’t work. The technology we depend on doesn’t always meet our expectations.
Not that this gets the president off the hook. Low bidder or not, it’s reasonable to expect a project of this magnitude to be better executed. But then the nation’s CEO didn’t have that much experience in this type of thing either.


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