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The Department of Public Utilities went through some vast changes in 2008, with power outages throughout the county proving to be a challenge. The department has seen leadership transition, growth of in-house engineering staff, water, electric and gas infrastructure improvements, the unification of county & utility customer services to form the 311Customer Care Center and various other changes. With these changes in place, the DPU is hoping to be better able to serve the citizens of Los Alamos County.
The Department of Public Utilities is the only 4-service utility in New Mexico providing water, electricity, natural gas and wastewater services. Highlights for 2008 across these service lines are as follows:
• 311Customer Care Center established — Unification of county and utilities customer service functions for lower costs and greater efficiencies.
• Renewable energy feasibility study conducted – DPU and LANL explore solar energy “bright fields” feasibility.
• El Vado & Abiquiu hydroelectric plants at high glows – Maximum hydroelectric generation from these county-owned plants made possible by record-high snowmelt.
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