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The Jemez Mountain Emergency Physicians, which provides services for the emergency department at Los Alamos Medical Center, recently clarified its position regarding the in-network status of the group with New Mexico Blue Cross and Blue Shield.
According to a press release from the Jemez Mountain Physicians, the physician group confirms that although it does not have a direct contract with Blue Shield, it does accept its payment and patients do not receive a remaining balance bill.
The release said, “patients are responsible for the deductibles or copays under their plan, but there should ultimately be no out of pocket difference to them.”
According to the release, informational handouts are provided to any patient with NMBS that come to the Emergency Department at Los Alamos Medical Center, as well as a dedicated customer service contact for any questions they have. “The group only receives 2-3 calls from patients monthly relating to our network status, and we try to resolve any patient inquiries within the same day.”
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