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County: Public Utilities receives progress award

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By The Staff

The Los Alamos Department of Public Utilities received a Quality New Mexico Roadrunner Award during a ceremony held April 2 in Albuquerque.

Utilities Manager John Arrowsmith, County Council Chair Mike Wheeler, Roadrunner Project Leader Gaylyn Meyers and others attended the event.

Arrowsmith thanked DPU employees for their efforts, which helped the department earn the award.

“We pursue quality enhancements continuously, within our cost effective rate structure, to deliver utilities services safely and reliably while planning for the future,” Arrowsmith said.

The program assesses and recognizes organizations at three levels: Zia Award for Performance Excellence, Roadrunner Recognition for Progress, and Piñon Recognition for Commitment.

“This Roadrunner quality recognition is a strong accomplishment, especially when considered in light of the wartime utilities infrastructure that Los Alamos inherited, improved and continues to maintain,” Wheeler said.

The DPU is New Mexico’s only four-service, community-owned utility providing electricity, water, gas and wastewater services for residents and organizations in Los Alamos County.

“Our quality improvement efforts began decades ago,” Arrowsmith said. “Our Utilities Board leadership and my predecessors, Chris Ortega and Robert ‘Buck’ Monday led the utilities team through several quality enhancement initiatives which our team continues to build upon today.”

DPU operates under the jurisdiction of the Board of Public Utilities. The Board meets the third Wednesday of each month at 5:30 p.m. and the public is always welcome.

The DPU is funded by rates paid for services and auxiliary fees, and has provided the community with these services for more than 40 years. In 2008 the DPU added the provision of centralized customer service for the county to its service offerings.

Established under Article 5 of the 1968 Charter for the Incorporated County of Los Alamos, the DPU provides payments to Los Alamos County in lieu of the franchise fees and taxes that would normally be assessed against a privately owned utility.

Copies of the 37-page Quality Report are available at http://tinyurl.com/cda3cn or at dpu@lacnm.us.

DPU’s administrative offices are at 901 Trinity Drive, 2nd Floor.