Business focuses on pet health and well-being

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Business spotlight > Pet Pangaea provides food, supplements and a whole lost more for wide range of animals

By Gina Velasquez

In a pet friendly town such as Los Alamos, it is comforting to know pet parents can get quality food and supplies without having to go off “the Hill.”


Pet Pangaea owner Cyndi Wells has provided natural, healthy food and supplements for a wide range of animals. The store sells food for not only dogs and cats, but horses, chickens, reptiles, fish, birds, alpacas and much more.

“You name the animal, we got stuff for them,” Wells said.

Wells opened the business in 2008 when Pete’s Pets closed its doors. Her small staff of employees is required to go through a training program for three to four months prior to being hired. The program teaches employees all about pet nutrition.

“Pet nutrition is crucial to its health and well-being,” Wells said. “My supplies are based on what the community needs.” Her business motto is “Just do the right thing and the business will follow.”

To adjust in this age of rapidly-evolving technology, Wells said she is upgrading her point of sale by offering online purchases and a delivery service — with the exception of large bales of hay — with an electric car. A warehouse upgrade will be available in the future as well. Currently, the store takes orders over the phone. Wells said she is working on the store’s Facebook page, so that people can post photos of lost pets that would help owners reunite.

She is active in raising awareness for adoptions and rescues using social media.

Wells also offers free microchip testing.

The word “pangaea” (pan-jee-ah) means “all lands.” The Earth was once one large mass before it split into continents. “We and our pets are one,” Wells said.

Wells belongs to many organizations around town. She has been a Friend of the Animal Shelter for many years and supports the Los Alamos Dog Obedience Club. She also was a contributor to this year’s Dog Jog. Every Friday this summer, Wells hosts the group dog walks called Downtown Dogs. The public and dogs are welcome to come to the store from 6-7 p.m. and take a walk around the creative district.

Wells makes it a priority to keep up with current pet-related issues and tries to inform the public.

Last month, a pet food recall from Natura pet products was announced due to a salmonella contamination. Food and Drug Administration website stated the products in question include all lot codes of: Innova Dry dog and cat food and biscuits/bars/treats; EVO dry dog, cat and ferret food and biscuits/bars/treats; California Natural dry dog and cat foods and biscuits/bars/treats; Healthwise dry dog and cat foods; Karma dry dog foods; and Mother Nature biscuits/bars/treats. They all have an expiration date prior to June 10, 2014.

The items were sold in veterinary clinics, specialty pet retailers and online in the United States and Canada.
Natura said in a letter posted on the company website that the decision was made to recall the products in part due to a positive salmonella test on a product manufactured in April.

“Normally, this would have resulted in retrieval of product manufactured over just a few days. However, we are taking the additional precautionary measure to recall all products in the marketplace. Our first priority is the well-being of the pets we serve,” the company said.

All the products were produced in the same facility. There have been no reported cases of human or pet salmonellosis to date, but Natura Pet Products is recalling the products as a precaution.

Pets that eat the products in question and people who handle the food may be affected.

Salmonellosis in cats and dogs can cause fever, shock, lethargy, diarrhea, vomiting, anorexia, weight loss, dehydration, and skin disease, mucus in stool, abnormally fast heart rate, swollen lymph nodes and abnormal vaginal discharge, according to PetMD. In dogs, it may also cause miscarriage, or spontaneous abortion. Persistent forms of salmonellosis in pets may result in loss of blood, non-intestinal infections and diarrhea that comes and goes with no logical explanation, which may last up to three or four weeks, or longer.

People who own the products in question can request a refund or a voucher. Visit the Natura Pet website for more information or call 800-224-6123. Wells said she wants to get the word out on the recall in case any local pets are affected.

Pet Pangaea is at 158 Central Park Square, 661-1010. Visit petpangaea.com for more information.