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One-tenth of Los Alamos National Laboratory retirees recently received letters concerning a “Dependent Eligibility Audit” related to their medical insurance.
At least one recipient thought the cancellation of benefits threatened in the letter was a bit much, especially when compared to the nonchalant way it was delivered.
The envelope, dug out of a recycle pile, “is a generic-looking thing from a P.O. Box in Orlando Florida. Sort of like a Publisher’s Clearinghouse offer or something,” wrote lab retiree Abe Jacobson from Washington state in an e-mail to the Monitor.
The envelope with return address marked as “Customer Care Center” has a headline, “Your Benefits Resources” and a relatively unassuming subhead indicating, “Important Information About Your Health and Insurance Benefits.”
It was sent by first-class mail.
Although the threatened consequences of loss of medical coverage for 12 months, might be considered vital, the letter was not registered and no return-receipt was requested upon delivery.
The sender is not clear on the outside, but is specified in the letter itself as the lab’s management company, Los Alamos National Security, LLC. There is also a bold first line: “Time Sensitive: Your Action Required.”
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